Support

How can we help you on the net?

Whether it's a payment question, a safety concern, or you just need a hand — our team is a message away.

Mon–Sat, 8am–8pm WAT · replies usually within a few hours

Email support

Best for account changes, disputes, and anything that needs a written record.

support@errandly.net

WhatsApp support

Best for quick answers and urgent, in‑progress errand issues.

+234 902 414 0506

Join the community

Get tips from other Users and NetRunners, plus area updates from our team.

Join WhatsApp community
Ibadan, Nigeria
Mon–Sat, 8am–8pm WAT
Payments held securely until resolved

In an active safety situation, contact us on WhatsApp immediately and include the errand ID — safety reports are always handled first.

Report now

Support FAQs

Quick answers before you reach out — search or filter by topic.

WhatsApp is fastest for urgent issues — most chats get a first reply within minutes during support hours. For detailed requests (account changes, disputes, documentation) email us instead so we have a written record.

Contact

Still stuck? Talk to us.

No bots, no runaround — a real person on our team will get back to you.